You have 14 days from the date of delivery to return your item for a full refund or exchange. Returned items must be in original, unused condition and include all packaging, tags, labels, accessories, manuals and proof of purchase.
Return & Refund Policy
At MegoDeals, we are committed to ensuring every customer is fully satisfied with their purchase. If your order does not meet your expectations, our return and refund policy is designed to provide a clear and respectful resolution process. Please review the details below for more information.
Return Window
Item Condition
Items must be:
- Unused and in original condition
- In original packaging with all tags attached
- Free from damage, stains or odors
- Accompanied by proof of purchase
How to Return
- Contact our customer service team
- Once approved, we’ll send you return instructions. Customers are responsible for the cost of return shipping.
- Pack your item securely in the original packaging with tags, labels and proof of purchase.
- Ship the return using any carrier you prefer — we recommend using a trackable service.
- Track your return until it reaches our facility
Refund Processing
Once we receive your return:
- Inspection: 1-3 business days
- Refund processing: 3-5 business days
- Bank processing: 5-10 business days
You'll receive an email confirmation once your refund is processed.
Return Shipping
United States returns: Customer is responsible for return shipping costs. We recommend using a trackable shipping method.
International returns: Customer is responsible for return shipping costs. We recommend using a trackable shipping method.
Non-Returnable Items
The following items cannot be returned:
- Personalized or custom-made items
- Perishable goods
- Opened or Used personal care items (if applicable)
- Downloadable or Digital products (if applicable)
- Gift cards
- Items marked as Final Sale
Questions About Returns?
Our customer service team is here to help! Contact us at megodeals.shop@gmail.com Monday through Saturday, 9 AM - 6 PM EST.